Returns & Exchanges

At Clothes Mentor, we want you to love your sustainable fashion finds, which is why we offer a straightforward return process for items that don't meet your expectations. Please ensure all items are returned in their original condition with the security tags attached within 7 days of purchase.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are in their original condition and were purchased within the last 7 days to qualify for a full refund or exchange.

• 2.
  Locate Your Receipt

  Gather your original paper receipt or digital order confirmation as proof of purchase is required for all return processing.

• 3.
  Visit Your Local Store

  Bring your items and receipt to the specific Clothes Mentor location where the original purchase was made for an immediate inspection.

• 4.
  Receive Your Refund

  Once approved, your refund will be issued to the original form of payment, or you can opt for an immediate exchange for a new designer favorite.